Shipping Information

Delivery Time=Processing Time+Shipping Time

    Our estimated delivery dates are based on several factors, including the destination address and how quickly we can assemble and prepare your items for shipment.

   We provide worldwide delivery services.

   Shipping fees are calculated based on package weight and destination, we offer Free Shipping Over US$45.（except clearance products）

  For example, when your destination country is the United States, this will require 3-4 business days of processing time, followed by 5-10 business days of delivery time. Therefore, you are expected to receive the order within 8-14 business days.

 

We can ship orders to all US states and territories, Puerto Rico, Hawaii and Alaska, APO/FPO addresses, PO boxes.

We don't charge any taxes on any countries, but duties assessed by customs are the responsibility of the customer. In most cases, it rarely occurs duties.

For order contains Pre-Order items, will be delivered on the date stating on the description of the items.（If not, it will be 5-7 days faster）

We may ship your order with separate packages, items which have inventory will be shipped first.

Shipping Status

You will receive an email informing you that the order has shipped. The email will include a tracking number. Information about any back ordered or cancelled items will be included in a separate email. You can also check the status of your order by logging into My Account. Click on "Order History" to review order status and to obtain a tracking number.

Delivery Delay

Recently, there will be some delay in delivery due to force majeure. Your understanding and patience are much appreciated. We will keep tracking the shipping status. If you have any other concerns, just let us know. If your order is urgent, pls contact us directly services@byshoppy.com

If the order is delayed for more than 12 days, we will refund the freight to the customer.

How to query logistics information？

For the order needs to query the logistics information, you can query through the following website: https://t.17track.net/en

 

We're available to support you via

Contacts: Jackie

E-mail Address: services@gqspace.com

Service Tel: +(852)54412029

Service Time: Monday to Friday (from 9:00am to 5:00pm EST)